JackBowman
November 30, 2020
"Really really impressed!"
Really really impressed with the customer service of Hunter Boots. I first contacted their online chat enquiring about their returns policy as I was buying a Christmas present for my boyfriend and wanted to know if I could return if they were the wrong size. I was told it was currently 60 days due to COVID which would take me through to mid Jan, hence I bought a pair as I could return if required. I was then contacted the next day via email to say that any purchases from Sept- Dec (can’t remember exact dates) had a returns policy until end Jan. What I was really pleased about was the customer service assistants went out of their way to let me know the extended returns policy despite having already hearing what I needed on the online chat (and the chat closing the night before) and buying a pair of wellies.
I was also really pleased with the delivery- they came within the week (on a Sunday!) and were really smartly packaged and will make a really lovely gift!
yellowmeercat790
February 14, 2020
"Moc Toe Chelsea Boot review"
Got the original Moc Toe Chelsea boots from Hunter boots as per the recommendation by my best mate. They help me so much with work as it's water proof and I work in areas that has a lot of water around. They are comfortable to wear all day and that helps a lot too.